Terms and Conditions

Dear users,

Please carefully read the following Terms of Service (hereinafter: Terms) and Privacy Policy (hereinafter: Policy) before using our services. Each visit to our website and mobile application (hereinafter: Application or Pin Pet application) signifies that you have read and fully agree to these Terms and Policy. If they are not acceptable to you, please refrain from using our services or the Application.

The Pin Pet application enables you to use our services and content in full accordance with the Terms outlined below, and each subsequent access to the website www.pinpet.rs and the Pin Pet application implies your full agreement with them, committing to using all content at your own risk and solely for personal (non-commercial) purposes.

I. APPLICATION

Pin Pet is a mobile application that allows users to post lost or found pets and create a profile for their pet. Users are identified using a username and password they create themselves. During registration, users are not required to enter any personal data. The application does not use the microphone or address book of the mobile device. The application uses the camera and photos solely for the purpose of adding photos to the post or user profile. The user is responsible for the truthfulness, accuracy, credibility, and legality of all information in the post. The user uses the Application free of charge to the association Pet Mondo, while the use of the internet infrastructure for downloading the application and its real-time use is settled by the internet access service provider at prices agreed upon by the user.

II. USING THE APPLICATION

A user of the Application is a natural person who installs the Application on their mobile device. The Application is intended for individuals who have reached at least 16 years of age. The user accesses the Application through authentication data (username and password). The username is created during the registration process, and after registration, the Application is accessed through a login that involves entering authentication data. The user agrees that Pet Mondo may, in accordance with the Law on Personal Data Protection, collect and process their data.

The user confirms that they use the Application and the internet solely at their own risk, and irrevocably agrees that Pet Mondo provides no warranties and assumes no responsibility for any damages that the user may suffer while using the Application and website.

By downloading and installing the application, the user accepts all risks that may arise from its use and undertakes to use the content of the application solely for personal use and at their own risk. The user undertakes to do everything in their power to prevent any third party from gaining access to the device on which the application is installed, as well as to not allow anyone unauthorized access to their personal account on the Application.

Pet Mondo shall not be liable for any damages resulting from unauthorized use of mobile phones, computers, or other devices on which the Application is installed or unauthorized access to personalized data of users stored within the applications on those devices.

Content that can be published

The Application is open to all content that is published in accordance with the Terms of Use, such as pet data, comments, ratings, notes, and similar content provided by the Application. All published content is the property of user accounts that have posted such content through the application. Users can publish content that they are confident does not infringe the rights in accordance with the law.

Unauthorized content

Unauthorized content includes all information of a pornographic or related nature with explicit sexual content, as well as all other inappropriate content that promotes discrimination, limits freedoms, infringes on the rights of others, violence, threats, as well as other unlawful acts. It is prohibited to use the application for content that may jeopardize the privacy and security of users, as well as the safety of the devices and software used to access the application.

Sanctioning users

Any unauthorized use of the Application is prohibited and subject to legal liability. In the event of abuse of the Application, or its use contrary to the law and the Terms of Use, the user account may be temporarily or permanently suspended, or deleted with the loss of data associated with that account, and the user will be denied further use of the application.

It is also possible that part of the published content within user accounts will be deleted if it is not in accordance with the law and the Terms of Use. The Application assumes no responsibility for user accounts that have been sanctioned due to non-compliance with the law and the Terms of Use, nor for the content that belonged to such accounts. In case of reporting violations of the law by third parties or individuals during the use of the application, if it is found that there has been a violation of the law without the user’s consent, such content and user accounts may be sanctioned or deleted, in accordance with the Terms of Use.

Communication between users

Communication between users is an important segment within the operation and functioning of the website and application. All content that a user posts in the Application is available to all other users, and by posting content, the user gives other users non-exclusive rights to use that content, solely for private and non-commercial use, unless such use would constitute a violation of the legal interests of the rights holder.

We do not guarantee in any way the accuracy, credibility, and quality of comment content. The textual content of comments represents solely the opinion and stance of the Users.

We reserve the right to choose, not publish, and delete posts and comments, as well as the right to subsequent moderation of comments to be published. We reserve the right not to publish or delete posts and comments that incite hate speech or contain curses and insults. We reserve the right not to publish or delete posts and comments that negatively, offensively, or unpleasantly refer to the editorial policy of the website and/or application.

In case of complaints about messages that the user sends to other users, further communication between these users will be blocked based on the complaint of the other user.

We recommend that users report content or behavior they believe violates their rights or our terms and rules.

III. DATA USAGE AND PROTECTION

Pet Mondo undertakes to protect the privacy of users of the Application. By entering their personal data into the Application, users agree to the processing of personal data in accordance with the privacy policy and data protection outlined in these Terms. The personal data processed by the Application consists of data that users directly provided and data that users indirectly provided.

Data directly provided by users include: Name and surname, city/place of residence, mobile phone number, email address which also serves as a username for logging into the Application, consent for processing personal data, and consent to the Terms of Use of the Application.

Upon installing the mobile application, during the process of creating a user account, users are shown the General Terms of Use of the Application. It is necessary for the user to read, understand, and agree to these General Terms before starting to use the Application. If the user agrees, they need to mark the consent to the modified Terms of Use before using the Application, as well as to give their consent for the processing of personal data entered into the application. The processing of user data for the functionality of the application itself is done based on consent.

Data indirectly provided by users: Analytical data on the use of the Application, which is collected for the purpose of analyzing and optimizing the use of the application and user experience; data about the application and device such as the user’s IP address, ID of the user’s device, version of the operating system of the user’s device, etc., which are stored on the device and which users use via the application to access services.

Geolocation data (data related to the user’s location) is not stored. In the event that the user wishes to receive personalized and other marketing offers, by accepting these terms, they have given their specific consent for data processing.

False Representation Prohibition

By accepting the terms and conditions of use, the user undertakes not to use the Application for false representation, including address and other factual data about the user, the owner of the Application, and third parties. The user agrees that by using the Application, content, and activities, they will not mislead third parties.

Email Abuse

The user undertakes not to use the Application to send SPAM messages (email, SMS, News, Blog, etc.) related to personal promotion, product and service promotion, or any other type of propaganda activities.

IV. COPYRIGHT PROTECTION

Pet Mondo holds exclusive copyright to the mobile application and other related elements, such as text, visual and audio elements, visual identity, data, and databases, program code, and other elements of the Application. Unauthorized use of any part of the Application, or the Application as a whole, without the explicit prior written permission issued by Pet Mondo as the holder of exclusive copyright, shall be considered a violation of Pet Mondo’s copyright and subject to all legal proceedings to the fullest extent.

The Application contains elements on which other parties hold exclusive copyright and other intellectual property rights. Other parties have exclusive responsibility for the content on which they are the rights holders, regardless of whether such content is found in the mobile application. Pet Mondo has exclusive responsibility for the content on which it holds copyright. Each party bears sole responsibility for the content that is its copyright work.

V. FINAL PROVISIONS

Updating and Modifying the Application

Pet Mondo reserves the right to update and modify the content of the Application without specific notification to users, and will not be liable for any possible consequences arising from such changes. In the event of changes or revisions to the Terms, users will be required to consent to the modified Terms of Use before continuing to use the application.

Jurisdiction

The relationship between users and Pet Mondo is governed by the positive regulations of the Republic of Serbia. For all mutual disputes that cannot be resolved by agreement, the competent court is in Novi Sad.

VI. CONTACT

For additional questions regarding privacy and data protection, please contact us via email at info@pintpet.rs.